Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

***PLEASE NOTE - ALL orders cancelled after payment has been received, will incur a 10% restocking fee unless store credit is given.***

You can always contact us for any return question at NorthshoreBees@yahoo.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Queens Issues  

Please let us know of any issues with queens as soon as possible and reach out to us so we can work out a solution.